GENERAL TERMS AND CONDITIONS OF SALE
1. PRICES
The prices of our products are indicated in Euros including VAT (VAT 20% for books VAT 5.5%) and excluding participation in costs
packaging and shipping.
All orders, regardless of their origin, are payable in Euros.
www.taupegreen.com reserves the right to change its prices at any time, but the products will be
invoiced on the basis of the rates in force at the time of registration of the orders (subject to
availability reserve).
The products remain the property of www.taupegreen.com until full payment of the
invoice.
2. HOW TO ORDER
a) On the Internet*: www.taupegreen.com
b) By post: Your order form is then accompanied by a cheque in Euros from the
Exact order amount payable to:
TAUP’GREEN
BP19
92201 NEUILLY SUR SEINE
3. CB ANTI-FRAUD SYSTEM
In order to protect ourselves from Internet fraud, www.taupegreen.com have implemented
The following measures:
• Recording your IP address, as well as the exact dates and times of the transaction.
This unique and formal identification is contractually binding. Of course, if you
have no intention of embezzlement, these elements will remain confidential.
• Any attempt at fraud, for any amount and from any source, will result in
the subject of criminal proceedings (filing of a complaint in the hands of the Public Prosecutor of the
Republic of the Court of Nanterre). All data collected about you
will then be forwarded to the Public Prosecutor’s Office for investigation.
– Reminder of the terms of Article 313-1 of the French Penal Code:
“Fraud is the act, either by the use of a false name or a false capacity, or by the abuse of a
true quality, either by the use of fraudulent tactics, of deceiving a natural person or
and thus to determine it, to its prejudice or to the prejudice of a third party, to remit funds,
or any other property, to provide a service or to consent to an act that would entail an obligation or
discharge.
Fraud is punishable by five years in prison and a fine of 375,000 euros. »
4. VALIDATION
By validating the order, the Buyer fully and unreservedly accepts these Terms
General Terms and Conditions of Sale. The data recorded by www.taupegreen.com constitute proof of
all transactions between www.taupegreen.com and the Buyer.
www.taupegreen.com systematically confirm the order by email (if provided) as well as the
validity of your payment made online via our secure solution (CREDIT AGRICOLE).
5. AVAILABILITY
In the event of unavailability of a product after the order has been placed, the Buyer will be informed by email
or by phone for out-of-stock items. The buyer will then have 48 hours (excluding weekends and days
to request the cancellation of their order by contacting us by e-mail Contact Us
6. DELIVERY
Upon receipt of your payment, the delivery time is approximately 2 days, excluding weekends and public holidays
provided that the items are available in stock for metropolitan France.
The products are systematically sent to the Buyer’s address, provided during the
ordering process.
The contribution to the shipping costs is inclusive of VAT. All events, of whatever nature they may be,
beyond the control of www.taupegreen.com such as force majeure, disaster, strike, decision
or halt of transport, which would tend to delay, prevent and make exorbitant
performance of the supply, constitute, by express agreement, a cause for suspension or
of the obligations of www.taupegreen.com at its discretion, without compensation for the benefit of the client. In
In any case, any delay in delivery cannot give rise to damages, withholding or
Cancellation of current orders.
Delivery times: Any times indicated are average times and correspond to
processing and delivery times. Timelines vary by destination and do not include
on public holidays and weekends. Delivery is made by COLISSIMO.
WARNING: due to too many undelivered parcels due to lack of information, from now on
for any return of a parcel to us due to an error on your part when entering the contact details
or due to incomplete information, a name missing from the mailbox, intercom, etc. We
will charge you a flat rate of 10 euros for the cost of sending a second delivery. The referral of a
Unclaimed parcel will also be charged 10 euros.
7. PAYMENT
Payment for purchases is made either by credit card on the website in secure mode
(Crédit Agricole secure payment solution), or by bank cheque only in Euros, to
the order of Mr. DORMION.
Payment by cheque:
The order is taken into account upon receipt of the check. It cannot be processed until we receive the
this one.
Only cheques whose account is domiciled in France or with a French bank and issued
in Euros are accepted.
Payment by credit card:
The bank cards accepted by the “Crédit Agricole Online Payment” payment solution are:
Visa, Eurocard, Master Card.
8. SECURITY
Our site is subject to one of the security systems.
9. INVOICE
An invoice is issued to you for each shipment.
10. WITHDRAWAL PERIOD
In accordance with Article L 121-20 of the Consumer Code: The consumer has a period of time
seven clear days to exercise his right of withdrawal without having to justify his reasons or pay a
penalties, except, if applicable, return shipping costs.
The period referred to in the preceding paragraph shall run from the date of receipt for the goods or from the date of receipt of the
acceptance of the offer for the provision of services. When the information provided for in Article L.
121-19 have not been provided, the period for exercising the right of withdrawal is extended to three months.
However, when the provision of this information takes place within three months of the date of the
receipt of the goods or acceptance of the offer, it shall start the seven-day period referred to in
first paragraph. When the seven-day period expires on a Saturday, Sunday or public holiday or
If it is not a working day, it is extended until the first following working day. »
For more information, you can consult the official website of the General Directorate of the
Competition, Consumer Affairs and Fraud Control. The buyer can either exchange the
product, or be reimbursed within 15 days of receipt of your order, only
if the item doesn’t work.
On the other hand, we cannot take over:
• Parcels for which there is no enclosed element to identify the sender (
order, surname, first name, address), elements that are written on the return form.
• Return shipping costs are the responsibility of the sender who must send the products to the address
next:
TAUP’GREEN
BP19
92201 NEUILLY SUR SEINE
If the Buyer wishes to be refunded, he/she must send an email or letter requesting the
Reimbursement. www.taupegreen.com will then credit their bank account with the amount of the credit
as soon as possible. No return shipments with cash on delivery will be accepted, regardless of the
or the motive.
11. CUSTOMER SERVICE
For any information or question, by phone, from Monday to Friday from 10:00 a.m. to 12:00 p.m. and to
2:00 p.m. to 5:00 p.m. (GMT+1) on 06 64 86 32 48. – By email: Contact us
12. INTELLECTUAL PROPERTY
All texts, comments, books, illustrations and images reproduced on the sites
www.taupegreen.com are reserved for copyright and property purposes
intellectual and for the whole world.
As such, and in accordance with the provisions of the Intellectual Property Code, only the use of
for private use, subject to different or even more restrictive provisions of the
Intellectual property is authorized.
Any other use constitutes infringement and is punishable under the Property
Intellectual (unless prior authorization from www.taupegreen.com ).
Total or partial reproduction of the www.taupegreen.com catalog is strictly forbidden.
13. LIABILITY
The products offered comply with the French legislation in force.
www.taupegreen.com cannot be held liable in the event of non-compliance with the
legislation of the country where the products are delivered. It is up to the buyer to check with the authorities
local possibilities of importing or using the products or services it intends to use.
Order
The photographs and texts reproduced and illustrating the products presented are not
contractual agreements. Consequently, www.taupegreen.com cannot be held liable in
in any of these photographs or texts. www.taupegreen.com cannot
be held liable for the non-performance of the contract concluded in the event of a stock shortage or
unavailability of the product, force majeure, disruption or total or partial strike in particular
postal services and means of transport and/or communications, flooding, fire.
www.taupegreen.com shall not incur any liability for any indirect damage due to the
business interruption, loss of profit, loss of opportunity, damages or costs.
14. APPLICABLE LAW AND DISPUTES
This contract is subject to French law. The language of this contract is French.
In the event of a dispute, the courts of Nanterre – 92 (France) have sole jurisdiction.
15. PERSONAL INFORMATION
In accordance with the Data Protection Act published in the Official Journal of 6 January 1978, the buyer
has the right to access, rectify and oppose personal data concerning him/her.
For all information concerning these texts, you can consult them on the official website of the
Commission Nationale de l’Informatique et des Libertés. This information is available in French,
Spanish and English. www.taupegreen.com agrees not to disclose the information
communicated on the site by buyers and visitors. These are confidential. They do not
will be used by its internal services only for the processing of your order and for the
strengthen and personalize communication, in particular through newsletters or information emails, as well as
that in the context of the personalization of the site according to the preferences observed by the
users. The present article shall not prevent the assignment or transfer of activities to a third party. Pros
All you have to do is send us a request by email or by post indicating your address
Email, last name, first name, address. EMAIL : Contact us